Privacy Policy

In compliance with the Personal Data Protection Act 2010 and its regulations, this notice is circulated to all our customers and/ or potential customers. This Notice will inform you of your rights regarding your personal data that has been and/ or will be, received and processed by us.

1. Collection and processing of personal data

We have collected and will collect your personal data to be processed by us and/ or on your behalf in the course of your present or future dealings with Studio Aegis (002511619-D), its associated company(ies), its joint venture partners, including of all of its shareholder(s), its director(s), its employee(s), its supplier(s), its contractor(s) and/ or its permitted person(s) (“we”, “our”, “us” or “Company”). Your personal data enables us to achieve the Purpose in clause 3 herein that are in connection with our business.

2. Description of personal data

Personal Data means information about you, from which you are identifiable, including but not limited to your name, identification card number, passport number, nationality, address, telephone number, fax number, bank details, credit card details, race, gender, date of birth, marital status, resident status, education background, personal interests, email address, your occupation, your designation in ResumeLengkap, the industry in which you work in, any information about you which you have provided to ResumeLengkap in registration forms, application forms or any other similar forms and/or any information about you that has been or may be collected, stored, used and processed by ResumeLengkap from time to time and includes sensitive personal data such as data relating to health, religious or other similar beliefs.

The provision of your Personal Data is voluntary. However, if you do not provide ResumeLengkap your Personal Data, ResumeLengkap will not be able to process your Personal Data for the Purposes and Additional Purposes outlined below.

3. Purpose

The collection and processing of personal data include but not limited to the following purposes:

Services & Products
By providing us with the information discussed above, you consent for us to use that information in the following ways:

  • To create ResumeLengkap Resume using our Services;
  • To share your Personal Data with ResumeLengkap’s writers in order to create your ResumeLengkap using our services
  • To ensure that content from our services is presented in the most effective manner for you
  • To provide you with information, products or services that you request from us or which we feel may interest you
  • To carry out our obligations arising from any contracts between you and us
  • To notify you about changes to our services;
  • To improve or modify the services, for example, to calculate conversion rates and other elements of services’ performance; and
  • For marketing purposes

4. Sources

In addition to the Personal Data you provide to ResumeLengkap directly, ResumeLengkap may collect your Personal Data from a variety of sources such as:

  • Fill up application or registration forms or other similar forms;
  • From publicly available sources such as directories,
  • From ResumeLengkap’s social media pages, if you follow, like or are a fan of such pages;
  • From credit reporting agencies;
  • When you interact and communicate with ResumeLengkap at any events or activities;
  • When you enter contests organized by ResumeLengkap,
  •  From various entities or divisions under ResumeLengkap; or
  • By using ResumeLengkap websites, which includes all websites operated by ResumeLengkap and under the names of its respective brands (“Websites”). Your personal data may also be collected from cookies used on the Websites.

5. Class of Third Parties

In addition to the Personal Data you provide to ResumeLengkap directly, ResumeLengkap may collect your Personal Data from a variety of sources such as:

  • our business partners including online business affiliates, retailers,
  • our auditors, business consultants, accountants, lawyers or other
  • our resume writers or third party service or product providers as we deem necessary
  • any person to whom we are compelled to or required under law or in distributors, agents, merchant that provide, supply, distribute or deal in general with our services or products in connection with our business and in relation to our programs; professional advisors and/or consultants as we deem necessary and appropriate; necessary or appropriate, including third party marketing companies or entities; response to a local or state or federal authority, industry regulator, enforcement agency, statutory authority, court of laws, tribunal, arbitration centre, commission or council or association legally authorized by law.

6. Your Obligations

It is obligatory for you to supply your personal data to us in the most accurate manner. Failing which, we are unable to process your personal data on your behalf and for the Purpose stated in clause 3 herein and all relationships created or to be created between us shall then be terminated and ceased to be in effect immediately.

7. Your Rights

a. Right to request access to personal data
You are entitled to request access to your personal data that is processed by us with reasonable notice.

b. Right to request correction of personal data
You are entitled to request the correction of your personal data that is held by us with reasonable notice. With respect to this, you may

  • Request correction and / or update of your personal data that is inaccurate, incomplete or out-of-date; and
  • Request retention of your personal data only as long as necessary for the fulfilment of the Purpose stated in clause 3 herein.

c. Rights to limit processing of your personal data
You are entitled to limit our processing of your personal data by expressly withdrawing in full, your consent given previously, in each case, including for direct marketing purposes subject to any applicable legal restrictions, contractual conditions and within a reasonable time period.

8. Contact to make inquiries and complaints regarding personal data

If you intend to exercise your rights in clause 7 or to make inquiries or complaints regarding your personal data, our policies, procedures in relation to processing your personal data, you may contact the relevant department as follows:

E-mail address: enquiry [at] resumelengkap.com

Service Policy

1. Definitions and Interpretation

“Resume Writing Service” means the resume writing services consisting of the Basic CV or Comprehensive CV and any additional services that the Customer has requested in the Resume writing service and shall include any rectification services the Resume Lengkap Provider may be requested to provide resulting out of a Customer Dispute in accordance with the terms of this Policy
“Resume Service Duration” means the estimated amount of time the Resume Lengkap Provider will require to carry out the Resume Writing Services in accordance with the Writing Request; “Writing Service Fee” means the total fee payable by the Customer for the Writing Services; and “Website” means www.resumelengkap.com and any associated ResumeLengkap mobile phone applications.
2. Cancellations and Amendments by the Customer

The Customer shall not be permitted to cancel and amend Writing Request on the Website or by contacting Resume Lengkap, free of charge, after completing the payment. The Customer agree that there will be no refunds on the payment made. The Customer however, can choose to amend the resume draft up to three (3) times within the delivery SLA period.
3. Customer Disputes.

The Customer has a twenty-four (24) hour period following the completion of the Writing Services (the “Dispute Period”) to inform Resume Lengkap if the Writing Services performed by the ResumeLengkap Provider is not up to a standard reasonably required (the “Customer Dispute”). In the event of a Customer Dispute, Resume Lengkap agrees to complete or rectify the Writing Services for one final document with minor adjustments. No additional payment will be charged to the Customer for the performance of any rectification services in satisfaction of a Customer Dispute. The Customer will not be entitled to a refund should they choose not to proceed with the rectification of the writing service.